I gave up doing the Windows 10 updates from HP website first. An error message is displayed when trying to scan to the card. Choose ‘Refresh’ to update the list. Repeat for all three destinations. The following scan settings used are for a default dpi scan:.

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I cm1312nfj already tried this, but it doesn’t work. From the Delete Destination dialog box, highlight the destination to delete and click Next. Asia Pacific and Oceania. The Delete Destination dialog box displays.

HP Color LaserJet CM Multifunction Printer – Driver Downloads | HP® Customer Support

This could take up to 3 minutes, depending on your computer and connection speed. The issue could be if the drivers available is either corrupted or need an update. Since restoration to Windows 7 it now can not. When you have the device installed and it only prints and doesn’t scan try getting the HP Scan and Capture app from the Store. Can’t disconnect the printer as I’m installing the driver for a cm132nfi.

Click the Scan button for the type of original that you are scanning. I downloaded the full package from HP Support. Select a scan shortcut that defines the settings for the type of original that you are scanning and the scan destination that you want.


HP Color Laserjet CM1312nfi MFP scanner not working

A partial file may still exist on the memory card. For updating drivers you may refer to the article mentioned below.

Scan to a memory card This feature allows you to scan a document and save it to an inserted memory card. Please provide directions with clear steps on how to scannet this printer from the registry.

Sorry this didn’t help. If issue persists, I would suggest you to refer the articles mentioned below and see if it helps you to fix the issue.

HP Customer Support – Software and Driver Downloads

Scan to a file, e-mail, or software program note: Let HP identify any out-of-date or missing drivers and software. Insert a memory card to continue scanning.

Please try again shortly. Image File Details The scanned file is saved as a.

HP Color Laserjet CMnfi MFP Scanner Not Working – Q&A – PC Error Fixes

You can follow the question or vote as helpful, but you cannot reply to this thread. I have tried almost everything, but I haven’t anyy success. The first scanned file is named HP The date and time linked to the newly created file will match the date and time on the device when the scan occurred. At the very last stage suddenly a small window appeared.


Prior to this upgrade the printer could scan to the computer. Modify your browser’s cm112nfi to allow Javascript to execute. Is my Windows version bit or bit?

The CM printer is working, and I have performed a test print from my computer. HP is compiling your results. I uninstalled the printer fm1312nfi control panel and then made sure it actually disappeared from the printers list which took a while – when it appears nothing was happening!

Insert a valid memory card to continue scanning. Could I please get some advice on how to fix this.

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